Diasoft, a provider of software solutions for the global financial services industry, and BTPN Bank, one of the largest retail financial institutions in Indonesia, have completed rollout of the Bank’s new digital front-office platform based on the cutting-edge Diasoft FLEXTERA Suite. The solution ensured countrywide support of the Bank’s front-end customer services, delivered to its retail, SME and microfinance customers via almost 500 bank branches.
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Training Services
To ensure better operational efficiency and higher understanding of Diasoft’s solutions, we have established the Diasoft Corporate University providing a range of comprehensive training courses for our Customers and Partners’ staff.
The modular approach and a variety of modern training methods combined with the extensive library on each Diasoft’s product ensure efficient training with a minimum impact on the day-to-day obligations of the students.
The Customer can choose between individual or corporate training at Diasoft offices, courses at the Customer’s premises, or online training through live webinars at the Customer web portal I-Dia. Each student receives a comprehensive set of learning materials including detailed product manuals, presentations and video demonstrations of individual product features and functions.
All courses are prepared and delivered by highly qualified tutors knowing both Diasoft’s products and market specifics which allow us to build the most efficient communication with our students.
The courses are divided into modules according to the employees’ business roles within the company and can be tailors specifically to the Customer’s needs. To ensure the best results, we have created modern testing tools available through Diasoft’s e-learning portal.
